0

Your Cart is Empty

Returns Policy

Blu's returns policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can not offer you a refund or exchange.


To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

For damaged items, please send photos of the package and goods to contact@blusbabyboutique.com. Without photos, we are unable to refund or send a new parcel.


Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items


To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable):

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
  • Any item not in its original condition is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 30 days after delivery


Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@blusbabyboutique.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@blusbabyboutique.com.


Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Product Guides

TOG rating guide

Romper size guide

Shoe size guide

Washing tips

 

TOG rating guide 

 TOG rating products type ambient/room temp.

≤ 1.0 TOG

classic, organic

or silky soft

75°-81°F

24°-27°C

≤ 1.7 TOG

multi-layers soft and comfy

69°-74°F

21°-24°C

≤ 2.5 TOG

snug sleeping

quality

61°-68°F

16°-20°C

≤ 3.5 TOG

cozy snug

for outdoors

54°-59°F

12°-15°C


*please allow 1-2 cm difference due to manual manufacturing. 

 

Romper size guide

 size fit age fit length bust

3M

0-3 months

-49 cm

50 cm

6M

4-6 months

50-53 cm

52 cm

9M

7-9 months

54-57 cm

55 cm

12M

10-12 months

58-61 cm

58 cm

18M

13-18 months

62-68 cm 61 cm
24M

19-24 months

69-78 cm 70 cm
 

*please allow 1-2 cm difference due to manual manufacturing. 


Shoe size guide

 US

EU

UK / AU

Heel to Toe (cm / inch)

5.5

21.5

4.5

13,5 cm / 5"

6

22

5

14 cm / 5 1/8"

7

23

6

14,5 cm / 5 1/2"

8

24

7

15 cm / 5 3/4"

9

25

8

15,5 cm / 6 1/8"

 

*please allow 1-2 cm difference due to manual manufacturing.  

 

Washing tips

How to care for your child's clothes

Cotton rompers are soft, made with breathable fabric that's ideal for your baby's delicate skin. It’s also incredibly easy to care for and stays soft wash after wash—two qualities every parent loves in a fabric.

Here are a few tips to keep your Grabsi items looking fresh and new:

1. Wash before first use

 

 Set machine to a normal cycle. Select cold for colors and warm/hot for whites. Before placing items of like colors in the machine, zip all zippers and snap all snaps to prevent the fastenings from snagging. Also, for the same reason, avoid washing your items with anything that has Velcro on it. Once the cycle is finished, remove items promptly from the washing machine. Tumble dry on low.

2. Do not iron or dry clean


3. Enjoy the time with your child

 

How to get rid of the stains

It has happened before that a baby has left a stain of his or her new clothes. That’s just what they do. We love them, but they are clumsy indeed. So, here are some tips on how to get rid of those nasty stains on your items:

Pre-treating stubborn stains

To spot clean a stain, mix chlorine-free bleach with water to create a pasty substance and gently rub into the stain with a toothbrush or stain brush. To soak a stain, fill a sink or basin with hot water and chlorine-free bleach. Soak items for at least one hour. Rinse dirty water and repeat if necessary.

Hand-washing

Fill a basin with warm water and add .5 fl. oz. of your laundry detergent. Mix the water and detergent, using your hands to gently agitate your item. Soak for one hour. Do not worry if color appears in your water, this is normal. Run cool water through item until rinse water is no longer soapy. Squeeze or push out the water. Hang to dry, lay flat, or tumble dry on low. Do not dry any items that still have stains.